IE code
HRO020394-U-SPA-VID
Language
Spanish
Format
Video
Est. dedication time
3 minutes
Academic Area
Type of publication
Technical Note and tutorial
Description
In this video, Professor Rodríguez discusses the importance of employee voice in measuring the work experience. He highlights the complexity of measuring employees' emotions and feelings, emphasizing the need for statistical techniques. He analyzes the similarity between the Net Promoter Score in marketing and the Promoter Score for employees, focusing on the recommendation of the company as a place to work.
