Aravind El MacDonald´s de la sanidad

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IE code
DO1-136-M
Language
Spanish
also available in English
Format
Multimedia and interactive
Est. dedication time
90 minutes
Type of publication
Case Study

Instructor support

A Teaching Note is available for this material.

Awards received

  • Most Innovative IE Multimedia Awards 2010 Finalist

Description

The multimedia case explores Lean Practices in the service industry specifically in an eye care organization. Through interactive graphs videos and the help of a process simulation the comprehension of certain concepts such as process capacity or system variability is made much easier. It is a good tool to help understand how a lean system works in a service industry such as a health organization.

Lean manufacturing, Just in time, Servicios sanitarios, ONG, Aravind, Producción lean, Sanidad, Organización non-profit