Search results for: 'Innovación en servicios'
Innovación disruptiva en BBVA SI1-147-M
What happens when a multinational from another sector launches an innovative service which competes directly with your offerings? This material explains how BBVA reacted to the disruption of its micro-payment business caused by the entrance of large multinationals from outside the banking industry.
The rapid acceptance of technologies by consumers offers an opportunity to meet a growing demand for new services. Many companies attracted by these business opportunities are placing greater importance on innovation pushing it to the forefront of their structure.
Most commonly it is companies within the same sector that compete amongst one another to launch new services however sometimes the disruptive came from another sector which launches an innovative service which competes directly with your offerings.
This case has been designed for use in undergraduate, graduate (MBA programs and Masters in Management programs), Executive MBA, and executive education programs, and in courses such as Information Systems and Technology, Technology and Information Management, Digital Transformation, and Digital Innovation.Academic Area:Digital Technologies & Data Science | Innovation
Técnicas de innovación MK2-144
This learning material describes the method that is necessary for the process of innovation of a brand. From the attitude and inspiration to the sophistication of the message to influence the perception of who receives it.Academic Area:Marketing & Communications | Innovation
AirBnB: ¿Desestabilizando la industria hotelera? DE1-217
The case describes the creation and growth process of a company of the so called shared economy with a platform business model, which was potentially disruptive for the hotel industry. Using the setting of the Airbnb entry in Spain and the response of the hotel industry, the case looks in detail at the nature of the business model of a sharing economy firm and the challenges its advancement posed for the industry.
The case provides insights into some of the different parts of Airbnb's business model: how it creates and captures value, how a company with fewer resources is able to compete and overcome its rivals and threaten a powerful industry, when the success of its business is based on the trust of its users because the company does not guarantee safety.
This case helps us to understand the challenges that the growth of Airbnb poses for the hotel industry and reflect on the factors that made this business model so successful.Academic Area:Strategy | Entrepreneurship | Marketing & Communications | Innovation
This multimedia case describes the story of NERTUS a joint venture between Renfe and Siemens and how the company has achieved success in the area of maintenance. The case includes three sections: interviews with company managers the maintenance process and a virtual tour of the maintenance facility.
The maintenance process section contains video interviews with NERTUS employees who describe each stage of the process from the detection of an error to the departure of the train after the service. 360º photos bring the maintenance facility to life in the virtual tour.Academic Area:Operations & Supply Chain Management | Innovation
La gestión de los servicios en las empresas de manuf … DO2-114
This technical note reviews the insights that the services industry can provide to manufacturing, along with some keys to innovate within services.Academic Area:Operations & Supply Chain Management | Innovation