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  1. EFFECTIVE COMMUNICATION FOR LEADERSHIP CM4-001-I-M

    The tutorial takes the student through the aspects of oral communication which research and observation show will make the speaker be perceived as more charismatic. It covers the least frequently taught side of charismatic communication: the content of the speech. The first part shows how to frame the message, through the depiction of values, the future, the individuals as capable of achieving the vision, the power of the group to succeed, and the leader himself as the standard to follow. The second part teaches which rhetorical recourses are most effective in conveying the message. The third part studies the attributes and behaviors most frequently observed in charismatic leaders. The fourth part shows the uses of language that will reduce the perceived power of the speaker. 

    Academic Area:
    Organisational Behaviour | Human Resources | Marketing & Communications | Others
  2. Managing capacity in the intermediate term: aggregat … DO2-003-I

    “Notes and cases of operations often seem to be based on the analysis of operating systems in an unchanging environment. The emphasis is placed on understanding and evaluating basic characteristics of company’s operations, working under reasonably stable conditions in terms of demand and markets. However, business works differently in practice. Markets demand competition and strategic change. Operating systems should be adapted to new strategic needs. Even in situations where strategic and competitive framework is reasonably stable (where the convenience or otherwise making of changes in a coherently designed and well managed operating system could be questioned), demand does not usually remain stable in the course of time.”
    This technical note related to strategy details planning and scheduling procedures to manage dynamic capacity.

    Academic Area:
    Operations & Supply Chain Management
  3. Principales conceptos sobre métodos cuantitativos DO2-129-M

    This is a series of videos that help students to understand the main concepts covered in the Quantitative Methods course. These videos are enhanced through the use of presentations and diagrams on an interactive whiteboard in order to simplify the understanding of the topics. The topics covered are the following:

    - Introduction to Probability
    - Conditional Probability and Bayes’ Theorem
    - Random Variables
    - The Normal Distribution
    - Sampling & Confidence Intervals
    - Hypothesis Testing

    Academic Area:
    Operations & Supply Chain Management
  4. Main Concepts about Quantitative Methods DO2-129-I-M

    This is a series of videos that help students to understand the main concepts covered in the Quantitative Methods course. These videos are enhanced through the use of presentations and diagrams on an interactive whiteboard in order to simplify the understanding of the topics. The topics covered are the following:

    - Introduction to Probability
    - Conditional Probability and Bayes’ Theorem
    - Random Variables
    - The Normal Distribution
    - Sampling & Confidence Intervals
    - Hypothesis Testing

    Academic Area:
    Operations & Supply Chain Management
  5. El uso de herramientas en coaching ejecutivo RH2-136

    This technical note is a summary of the possible uses of tools in Executive Coaching. The article analyzes the purpose of coaching tools:

    1. Coach's Protective Shield;

    2. Accelerators of the process;

    3: Gears of the process.

    Academic Area:
    Organisational Behaviour | Human Resources
  6. Herramientas de diagnóstico en coaching ejecutivo RH2-137

    This document provides a general vision about the most common diagnostic tools used in Executive Coaching, with a special focus on management appraisal and 360º Feedback.  

    Academic Area:
    Organisational Behaviour | Human Resources
  7. Visión general del uso de herramientas en coaching e … RH2-138

    This material describes various tools that help accelerate the learning process of the coachee, focusing on the phases of diagnosis and self-knowledge, phase of unlearning to learn and the phase of action.

    Academic Area:
    Organisational Behaviour | Human Resources | Negotiation
  8. Alianzas: cómo las empresas pueden hacer más y ganar … DO2-123

    This technical note does an overview of alliances. It goes into its characteristics, phases, creation process and the advantages obtained from these.

    Academic Area:
    Operations & Supply Chain Management
  9. THE HUMAN RESOURCES STRATEGIC PLANNING AND A NEW MA … RH2-135-I

    This document sets out to describe the new human resources model for professionals working at leading talent-management organizations. With this in mind, we will talk about a new perspective on people management which underlies this model, and about the Human Resources Strategic Planning that arises from it.

    Academic Area:
    Organisational Behaviour | Human Resources
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