Al-Kadi Commerce & Industry* Truck & Trailer … DO1-127-I
The case presents operational and supply chain management issues of Al-Kadi, a large truck and trailer parts company in Saudi Arabia. The company has observed an increase in stock levels and working capital that surpasses growth in sales, threatening the feasibility and healthiness of the business. The efficiency vs. effectiveness dilemma of inventory management strategy is the main focus of this case.Academic Area:Operations & Supply Chain Management
The multimedia case explores Lean Practices in the service industry specifically in an eye care organization. Through interactive graphs videos and the help of a process simulation the comprehension of certain concepts such as process capacity or system variability is made much easier. It is a good tool to help understand how a lean system works in a service industry such as a health organization.Academic Area:Operations & Supply Chain Management
BBVA – The Web 2.0 Innovation (Re)-Evolution provides details of the bank’s Innovation and Transformation journey that began in 2007. This case focuses specifically on the Web 2.0 applications that BBVA developed during this period and the part they played in the company's strategy.
This case is organized through a timeline with video interviews which allow students to review the situation of the company before the Innovation and Transformation journey as well as to consider the challenges that this plan may bring in the future.Academic Area:Digital Technologies & Data Science | Innovation
The Pan American Health Organization CO1-244-I
Is it possible for a public, inter-governmental, and technical cooperation organization to implement institutional change while maintaining normal performance in different contexts and while achieving objectives established by the member governments, without labor conflicts or a significant overall increase in financial resources?
This case documents and comparatively analyzes two experiences (Costa Rica and Nicaragua) to answer the question posed above, as these countries provide two different situations in terms of national demand profiles and institutional resources.Academic Area:Organisational Behaviour | Innovation
Al-Kadi Commerce & Industry DO1-127-I-M
The case presents the problems that the Al-Kadi Truck & Trailer Parts Division was facing related to its operations and stock management. In addition in Saudi Arabia where the case takes place the auto parts sector was also changing. The student has to re-plan the logistics strategy of the company choosing from a centralized or a decentralized strategy.
To be able to plan the new strategy the case provides information about the company's current strategy the problems it is facing the sector the country and the market. Interviews with one of the executives animations of the company's distribution model and detailed informative maps of Saudi Arabia will help students to make their decision about the future logistic and operations strategy.
The case can be used as part of a Supply Chain or Operations Management core or elective course to discuss issues associated with the design of inventory systems and networks. It can be used in master programs such as MBA, Master in Management, Master in Operations Management, etc or degree / university level students who have some previous knowledge on supply chain issues and logistics, as well as in executive education programs.Academic Area:Operations & Supply Chain Management
Banesco Banco Universal. DO1-110-I
Between 1992 and 2005, Banesco Banco Universal experienced sustainable and inexorable growth within Venezuela’s complex financial and banking market. Venezuela had weathered several political, social and economic crises over the last fifteen years. The vision of its founders Juan Carlos Escotet and Luis Xavier Lujan had been a key driver for the Bank’s success. However, after thirteen years of good decisions and results, Banesco was now a large and complex organization and was starting to show certain weaknesses that needed to be addressed by reviewing management and innovation processes to date.
In 2005, the Bank was in a situation in which it was able to launch a number of initiatives and projects designed to leverage strategic objectives. The demand for projects, however, was bigger than the Bank’s capacity to implement them, and it did not seem capable of prioritizing them.Academic Area:Operations & Supply Chain Management | Innovation
Masters Series Madrid DO1-111-I-M
The Masters Series Madrid multimedia case has been developed as a simulation where students take the role of project manager of this sporting event. Their responsibility is to prepare a successful tournament by the inauguration date whilst ensuring profitability and high notoriety in global media. Students will develop their Gantt diagram (planning) and later manage the development of the project. In this way they will learn about project management and have the opportunity to put it into practice.
This multimedia case has a wide range of supporting resources such as video interviews with tournament executives who discuss the event its planning process and key activities construction videos of the different areas and many photos of the development stages and operations.Academic Area:Operations & Supply Chain Management
This case analyzes the trajectory of Workcenter SGD, a Spanish company that offers digital reprography services, from the time of its founding in 1998 up to the beginning of 2005. By that time, the company had surpassed the first growth phase and was confronting important issues concerning its medium and long-term future.Academic Area:Strategy | Entrepreneurship | Marketing & Communications | Innovation