Operations & Supply Chain Management

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  1. Managing capacity in the intermediate term: aggregat … DO2-003-I

    “Notes and cases of operations often seem to be based on the analysis of operating systems in an unchanging environment. The emphasis is placed on understanding and evaluating basic characteristics of company’s operations, working under reasonably stable conditions in terms of demand and markets. However, business works differently in practice. Markets demand competition and strategic change. Operating systems should be adapted to new strategic needs. Even in situations where strategic and competitive framework is reasonably stable (where the convenience or otherwise making of changes in a coherently designed and well managed operating system could be questioned), demand does not usually remain stable in the course of time.”
    This technical note related to strategy details planning and scheduling procedures to manage dynamic capacity.

    Academic Area:
    Operations & Supply Chain Management
  2. Principales conceptos sobre métodos cuantitativos DO2-129-M

    This is a series of videos that help students to understand the main concepts covered in the Quantitative Methods course. These videos are enhanced through the use of presentations and diagrams on an interactive whiteboard in order to simplify the understanding of the topics. The topics covered are the following:

    - Introduction to Probability
    - Conditional Probability and Bayes’ Theorem
    - Random Variables
    - The Normal Distribution
    - Sampling & Confidence Intervals
    - Hypothesis Testing

    Academic Area:
    Operations & Supply Chain Management
  3. Main Concepts about Quantitative Methods DO2-129-I-M

    This is a series of videos that help students to understand the main concepts covered in the Quantitative Methods course. These videos are enhanced through the use of presentations and diagrams on an interactive whiteboard in order to simplify the understanding of the topics. The topics covered are the following:

    - Introduction to Probability
    - Conditional Probability and Bayes’ Theorem
    - Random Variables
    - The Normal Distribution
    - Sampling & Confidence Intervals
    - Hypothesis Testing

    Academic Area:
    Operations & Supply Chain Management
  4. Alianzas: cómo las empresas pueden hacer más y ganar … DO2-123

    This technical note does an overview of alliances. It goes into its characteristics, phases, creation process and the advantages obtained from these.

    Academic Area:
    Operations & Supply Chain Management
  5. Gestión de la cadena de demandas en el servicio DO2-124

    This technical note analizes the value chains by reviewing their evolution, characteristics and the keys to their management.

    Academic Area:
    Operations & Supply Chain Management
  6. Algunas claves del proceso de producción JIT DO2-122

    This technical note explains how flexibility in production is used to overcome the challenges of planning. Flexibility here is represented by Just in Time (JIT), which includes the use of Kanban and proposes balanced production, reduction of preparation time, flow orientation, flexibility and other.

    Academic Area:
    Operations & Supply Chain Management
  7. La gestión de los servicios en las empresas de manuf … DO2-114

    This technical note reviews the insights that the services industry can provide to manufacturing, along with some keys to innovate within services.

    Academic Area:
    Operations & Supply Chain Management | Innovation
  8. Gestión de capacidad en servicios DO2-112

    Service capacity management is one of the main management challenges. For many, the way to manage capacity can determine a business’ profitability. This is because the sizing of capacity affects the performance of the firm, as it affects investments and operating costs. Given certain characteristics of services, such as intangibility and simultaneousness between production and consumption, the capacity of the service systems is perishable and can’t be stocked. These characteristics, plus heterogeneity and the necessary presence of the client for most of the services to be executed, explains the difficulty of measuring service capacity, which in turn makes it more difficult to size for adequate servicing.

    This technical note touches upon fundamental aspects of service capacity management, including basic strategies and their combination, management of supply and demand as well as yield or revenue management.

    Academic Area:
    Operations & Supply Chain Management
  9. Conceptos básicos sobre el proceso de desarrollo de … DO2-115

    This technical note offers a general view of the development of new products from a process perspective. It also clarifies concepts related to the basic structure of the development process.

    Academic Area:
    Operations & Supply Chain Management
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